Privacy policy
Privacy Policy
Last updated: April 30, 2026
This Privacy Policy describes how Nola’s Closet (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from our website, or otherwise communicate with us. These activities are collectively referred to as the “Services”. The terms “you” and “your” refer to anyone using or interacting with our Services, whether as a customer, visitor, or other user.
By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will update the “Last updated” date at the top of this page and post the revised version on our Site.
Information We Collect and How We Use It
We collect personal information from a variety of sources, depending on how you interact with Nola’s Closet.
Information You Provide Directly
We may collect the following information directly from you:
Contact details such as your name, address, phone number, and email address.
Order details including billing and shipping information, payment confirmation, and product details.
Account details such as usernames, passwords, and security information, if applicable.
Shopping activity including items viewed, added to cart, purchased, or saved.
Customer support communications and any information you provide when contacting us.
Information We Collect Automatically
We may collect information about your interaction with our Site using cookies, pixels, and similar technologies. This may include:
Device and browser type
IP address and general location
Pages viewed and actions taken on our Site
Referral source and interaction time
Information from Third Parties
We may receive information from third-party service providers and partners, including:
E-commerce platforms such as Shopify
Payment processors
Marketing and advertising providers
Analytics services
Shipping and fulfillment partners
All third-party data is handled in accordance with this Privacy Policy.
How We Use Your Information
We use your personal information to:
Process and fulfill orders, including payment, delivery, and order notifications
Provide customer support and respond to inquiries
Improve, maintain, and personalize our Services
Communicate with you, including service-related updates and promotional messages
Prevent fraud, unauthorized transactions, and security issues
Comply with legal obligations and enforce our policies
Marketing Communications
We may use your information to send you promotional messages by email, SMS, or post. You can opt out at any time by following the unsubscribe instructions included in those communications or by contacting us directly.
Cookies
We use cookies and similar technologies to operate and personalize our Site, analyze traffic, improve your shopping experience, and support marketing activities.
You may disable cookies through your browser settings. However, some parts of our Site may not function properly if cookies are disabled.
Disclosure of Your Information
We may share your personal information with:
Service providers who help us operate our business, such as IT providers, payment processors, shipping companies, and customer support tools
Marketing and advertising partners
Analytics providers
Legal authorities when required to comply with applicable law, regulations, or legal processes
Affiliates or business partners where necessary for legitimate business purposes
Relevant parties during business transitions, such as mergers, acquisitions, restructuring, or sale of assets
We do not sell your personal information or use sensitive personal information without your consent where required by law.
User-Generated Content
Any product reviews, comments, photos, or other content you submit publicly may be visible to others. We are not responsible for personal information you choose to disclose in publicly available content.
Third-Party Links
Our Site may contain links to third-party websites or platforms. We are not responsible for the content, privacy practices, or security of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.
Children’s Privacy
Our Services are not directed to children. We do not knowingly collect personal information from minors. If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps to remove it.
Security and Retention
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
We retain your personal information only for as long as necessary to provide our Services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete personal information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Restrict or object to certain processing activities
Receive a copy of your personal information in a portable format
To exercise your rights, please contact us using the email address below.
International Users
We may transfer, store, and process your personal information outside your country of residence. When we do so, we use appropriate safeguards designed to protect your information in accordance with applicable privacy laws.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: